Find a participating business.
Look for Loyal Duck at the counter, on a table or in the app. The merchant QR opens that business; it does not award points by itself.
THE BEAUTIFULLY SIMPLE BITTwo steps.
Two steps.
One account.
Your number. Your SMS code. Then your rewards live in one place—not in a different account for every shop.
First-time verification depends on SMS delivery. Already registered? Keep using the same account.
YOUR FIRST DUCKONE-TIME SIGNUP
02steps.
Not another app for every shop.
Not another app for every shop.
01
Your number.The one you use for Loyal Duck.
02
Your SMS code.Verify it. Your account is ready.
NEXT LOYAL DUCK BUSINESSSame account. No repeat signup.
01 / ONCE YOU ARE INShow up.
Show up.
We’ll remember.
You keep buying from places you like. Their teams take care of the loyalty bits.
Let staff find your account.
Show your personal QR, give your Duck ID or tell staff your registered phone number. Already a Duck customer? No new merchant signup.
Earn that business’s rewards.
Staff records a qualifying purchase or visit. The business’s points or stamps update in your account.
Ready? Make it a little celebration.
Choose an available reward in the app. Staff confirms it at the business. Your balance updates when the redemption completes.
02 / DIFFERENT PLACES. DIFFERENT PERKS.Together.
Together.
Never mixed up.
A café’s stamps stay with that café. A salon’s points stay with that salon. The convenient part is your one account.
A café counts visits.
Five qualifying coffee purchases could unlock the next one free. Each business sets its own rules.
A shop rewards spend.
Earn points under that shop’s programme and use them on its own rewards.
An offer is something else.
A temporary deal may not use your points at all. Read its terms and let staff confirm it.
Explore offersA FEW USEFUL ANSWERSLess mystery.
Less mystery.
More free coffee.
Do I have to scan every time?
No. Returning customers can be found through their personal QR, Duck ID or registered phone number. Staff still confirms the qualifying action.
Is every visit a stamp?
Only visits or purchases that meet that business’s published rules count. A scan on its own does not qualify.
Can I use my points elsewhere?
No. Rewards are merchant-specific. Your account brings the records together, not the balances.
Will I need to sign in again?
Sometimes, for example on a new device or after a session expires. That is signing in to your existing account, not joining each business again.
ONE ACCOUNT. YOUR KIND OF PLACES.A little loyalty.
Get Loyal Duck